You’re the manager of a company that’s rapidly growing and you need a phone system that can grow with you. You’ve done your research and you’re considering a cloud-based phone system. But which one is right for you?
There are a lot of factors to consider when choosing a cloud-based phone system, but don’t worry, we’re here to help. Below are the four most important things to think about when making your decision:
How many fixed users do you have?
How many non-fixed users do you have?
What features do you need?
What to Look for in a Cloud Based Phone System
When looking for a cloud based phone system for a company with 150 fixed users plus 1K-2K non fixed users, you’ll want to consider the following:
First, is the phone system scalable? This means that as your company grows, the phone system will be able to grow with you. Second, what kind of features does the phone system offer? The system should offer features like conference calling, voicemail to email, and auto attendant. Third, what kind of customer support does the company offer? You’ll want a company that offers 24/7 customer support in case of any emergencies.
There are many benefits to having a cloud based phone system. Perhaps the most obvious benefit is that it’s incredibly flexible. With a cloud based phone system, your employees can work from anywhere in the world. They can pick up their phones and be connected to the office no matter where they are.
This flexibility also extends to your phone system itself. If you ever need to add or subtract users from your system, you can do so in minutes. You’re not limited by hardware or by geographical boundaries.
Another big benefit of a cloud based phone system is that it’s scalable. If your company is growing, your phone system can grow with you. You can add more users or increase your bandwidth as needed. You’re not limited by the number of users or by the amount of bandwidth you have available.
A cloud based phone system also helps you save money on hardware and maintenance costs. You don’t need to purchase any hardware or maintain any equipment. All you need is an internet connection and you’re good to go.
Assuming you’ve determined that a cloud-based phone system is the best solution for your company, the next step is to actually choose the right one. This can be a daunting task, as there are a lot of different options available. But don’t worry, we’re here to help.
The first thing you need to decide is how many fixed users you have. This is the number of employees who will always have a phone extension and be using the system. Once you have that number, add an additional 1,000-2,000 users to account for non-fixed users (such as contractors or remote employees). This will give you a good starting point in terms of choosing the right system.
Next, you need to determine your budget and the features you need. Cloud-based phone systems can range in price from free to tens of thousands of dollars per year, so it’s important to know what you need up front. Common features include: voice mail, caller ID, call forwarding, conferencing, music on hold and more.
Once you’ve determined these things, it’s time to start shopping around and comparing different systems. Do your research, read reviews and talk to other businesses who have already made the switch. By following these guidelines, you’re sure to find the perfect cloud-based phone system for your company.
If you’re looking for a cloud-based solution for your company’s phone system, you have plenty of options. Here are a few of the top rated products:
3CX – This leading platform allows for customization to suit your business’s needs. Features include call forwarding, call recording, IVR menus and more.
RingCentral – This is another popular choice that offers lots of features to manage and analyze calls. It also provides scalability to accommodate growth and expansion as well as integration with other business applications.
8×8 – This system is designed to help provide crystal clear audio quality and instant scalability when needed. It also includes a virtual receptionist and advanced auto attendant.
Whichever cloud based phone system you decide to go with, make sure it meets your needs and has the features necessary to support your growing business.
This is a difficult question to answer without knowing more about your specific needs. A cloud-based phone system might be a good option for you if you want a system that is easy to manage and can grow with your company. You should consider how many users you will have and what features you need. You should also research different providers to find the best system for your needs.
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